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Guide to Reports 

Scroll down for information about each report

Q: What report should I get if ...

Not sure

... I am not sure if I need NatHERS or Scorecard and what it all means  

... I want to do something but don't want to spend a lot of time reading         and working out what and how and which report I will need  


A: See Scorecard vs NatHERS fact sheet 

A: We provide service to wide range of customers with different needs 

     and requirements. If you're not sure what's right for you, call our

     support line. We will ask a few questions to recommend a report

     and/or best course of action 


... I am thinking of buying a house and want to know what will be

    required to make it more efficient  

A: Scorecard (Pre-Purchase) report

Turning off gas

... I am thinking of turning off gas and using electricity for everything  

A: Electrification report

Building new house

... I need a building permit for a new house  

... I need a building permit and help with cost effective energy efficiency

    features and materials   

A: NatHERS rating and report

A: NatHERS or DTS - depending on the size and scope of renovation

     plus one or more Variations


... I need a building permit for renovation 

... I am thinking of renovation and want to know what energy 

    efficiency improvements can be done at the same time 

A: NatHERS or DTS - depending on the size and scope of renovation

A: Scorecard


... I need Scorecard to apply for a green loan  

... I need Scorecard to qualify for my council's support for 

    energy efficiency upgrades  

A: Scorecard (before) and Variation (after, if required)  

A: Scorecard (before) and Variation (after, if required)  


... I have condensation problem

... I seem to be doing all the right things but my power bill or 

    living comfort is not improving as much as I thought it will   

... I 've just double glazed my house and it is still getting 

    very hot in summer    

A: Scorecard

A: This is a complex issue and might take some investigation, 

     start with Scorecard and if not solved, 

     add RoomByRoom then Thermal Report

A: See our article on double glazing and if still not sure

     book Scorecard assessment


... I want to know what can be done to make my house cheaper to run 

... My house is getting very hot in summer and/or cold in winter

... I want to make some improvements but don't have much money  

... I just want to know what energy efficiency rebates are available  

A: Scorecard

A: Scorecard

A: SuperSeal or visit for available rebates 

A: Visit for available rebates 

... I want to know everything about my house's thermal performance

A: Scorecard with RoomByRoom and Thermal Report

Q: What's in ...


Scorecard assessment, certificate and report. Star rating and recommendations for your house, rebate information, SuperSeal  quote (see below) and solutions for any specific issues. Best for homeowners wanting to make energy efficiency improvements in their homes, help with planning renovations or reducing energy costs. Can also be used just for rating, ie to apply for loan (some banks offer discount loans based on Scorecard rating) or for a rebate (some councils offer grants to help with energy rating improvements. A detailed look at your house's running costs and how it compares to other houses. From June 2023 Scorecard assessments will be eligible for a VEU rebate to help offset the cost of inspection and report.      


Pre-Purchase Report  

This report is for customers who want to know what sort of energy efficiency improvements will be required to do in the house they are thinking of buying. It is based on our Scorecard assessment and as such will also be eligible for rebate from June 2023. Please note, it is not a building, structural or pest report - just energy efficiency and running costs.   


Regulatory rating and report, including stamped plans required for building permit. We are accredited to use all 3 major rating software packages, BERS, FR5 and Hero. NatHERS rating can be used for building approvals of new homes or renovations. Renovations will require 2 ratings, before and after. 



DTS is a another way of demonstrating compliance with building code requirements when applying for building permit for renovation or addition. Includes stamped plans and a report for the building surveyor. 


Changes to the assessment to compare different scenarios or upgrade options. Can be used in NatHERS or DTS assessments on design stage to identify most cost effective option to achieve required star rating. With Scorecard, variations can be used to identify most effective upgrade path or if the rating is required before and after the upgrades (for a discounted loan or a rebate). 

Variations can be small or complex. Complex variations, when changes are made to the zones (rooms) ie changing in size, adding or removing rooms, may require additional fee.


Identify sources of small heat and energy leaks in your house. The report is an obligation free quote to fix all leaks identified in your house. You can use it as a checklist to fix all issues yourself, or you can accept the quote and get one of our installers to fix them for you. Free with Scorecard Report and Pre-Purchase Report.



A detailed report showing how each room/zone performs within the overall rating. Highlights potential high energy usage areas and building shell efficiency issues. The report includes all rooms individually rated and colour-coded on on a plan/sketch for easy reference, as well as the results for two major upgrades to building envelope. Use to identify and focus on problem areas or just to see how each part of the house is performing.  


Electrification Report     

Complete worksheet with all tasks required to go off gas, including initial and ongoing costs, savings and return on investment. Tailored specifically to your house and requirements. Based on actual costs of new appliances, installation/decommissioning labour charges and your energy rates and usage. Everything you need to know to decide and ready to go step by step tasklist if you do.   

Thermal Report  

During our Scorecard inspection we look at the thermal images and if they reveal a significant issue, include the images with the report. Quality of thermal images depends on temperature difference between the inside of the house and outside and can vary depending on time of the day, season and location/climate. By comparison, Thermal Report includes complete set of pictures of all features of each room/area in the house, both thermal and normal camera and comments on any features or issues found. For this report we may need to make special arrangements, preheat or pre-cool the house or individual rooms to make sure the thermal images are readable. It is done as a separate appointment and might take more than one visit to complete. We will advise you of what arrangements will be required.      

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